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HOW SECURE/SAFE IS ORDERING FROM YOUR SITE?
Very. The information you provide is protected by SSL (Secure Sockets Layer) technology. SSL encrypts the information you send over the internet so only Bandanna Bear Greetings can decode it. Please see "Info" for more.
WHAT ARE YOUR METHODS OF PAYMENT?
We process all our payments through Paypal. You can make a Paypal transfer from your Paypal account to ours or process a credit card through the Paypal site. There will be a link on the order confirmation page that will take you to their site to pay. Please reference your order number when making a Paypal transfer. If you'd like to pay with a check or money order, please email us at firstname.lastname@example.org and we will give you instructions. Please be advised, however, that we do not ship bears until Paypal payments/transfers and checks/money orders are received and processed. You may fax us your order @ 1-888-883-BEAR (2327). Include your telephone number on your fax and we will call you to make arrangements for payment.
DO YOU SHIP OUTSIDE THE UNITED STATES?
We only ship within the United States and Canada at this time.
WHAT IF I WANT TO ORDER A BANDANNA BEAR FOR AN OCCASION THAT'S NOT FOR A FEW MONTHS?
Go ahead and place your order - it's never too early. We'll process the order and hold off shipping until close to the occasion.
HOW BIG ARE THE BEARS?
All of our bears are 10"-24" tall, depending on color. See specific item for details.
ARE YOUR BEARS SUITABLE FOR ALL AGES?
The manufacturer suggests ages 3 and up for all bears, unless stated otherwise. The candy and toy attachments are not intended nor suitable for babies and small children. Please remove them before giving the bear to them. New baby bears are intended as a keepsake - not a play toy for infants. Please refer to manufacturer tags for appropriate use.
CAN WE SPECIAL ORDER BEARS FOR OUR ORGANIZATION?
Certainly. See Custom orders.
CAN I CUSTOM ORDER JUST ONE BEAR?
Sure, choose the option "Design Your Own" and tell us what you'd like printed on the bandanna.
WHAT IS THE BEST WAY TO CONTACT YOU?
By e-mail. It's usually faster for us to respond via e-mail. Click on Contact Us at the top of our site and fill in the contact form. We will get back to you asap. You can always call us if you need to as well or send us a fax at 1-888-883-BEAR (2327).
Copyright 2016 Bandanna Bear Greetings, LLC - All rights reserved